Delivery time changes depending on the selected carrier and destination country as indicated in the checkout phase. Carrier delivery time does not include the order processing period as mentioned in the next section. BESTAR cannot be held responsible for the Carrier's late deliveries. Once the goods have been shipped, the customer will receive a shipping confirmation email, including the tracking number.

Time requirements refer to business days only, Monday to Friday, national holidays excluded, and in any case not during nor including the Company annual leave period which will be communicated in good time on the website homepage.

BESTAR accepts payments via Credit / Debit Cards and PayPal.

In case of potential fraud or misuse, we may choose to not ship an order, or request additional verification information.

Both Credit / Debit cards and PayPal transactions must clear the authorization process and are always charged at time of order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact our Support If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.