Terms & Conditions
Welcome to the official website of BESTAR Holdings Co., Ltd. (hereinafter referred to as "the Company", "we", or "us"). Please read these Terms of Use ("Terms") carefully before using this website. By accessing, browsing, or using this site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with any part of these Terms, you must immediately discontinue use of the website.
1. Use of Website
You agree to use this website only for lawful purposes. You must not:
Violate any applicable laws, regulations, or public order and good morals
Post unauthorized advertisements, promotions, or spam content
Interfere with or disrupt the normal operation or security of the website and its systems
Attempt to access any part of the website or its servers without authorization
If you breach any of the above conditions, we reserve the right to suspend or terminate your access and pursue legal responsibility where applicable.
2. How We Use Your Information
We strive to ensure the accuracy and timeliness of product descriptions, pricing, and availability on this site. However, we do not guarantee that all information is entirely error-free or always available.
By placing an order, you confirm that:
All information provided is truthful, complete, and accurate
We reserve the right to cancel your order due to stock issues, system errors, or other circumstances
Orders are only valid upon final confirmation by the Company
We reserve the right to limit purchase quantities per person, per household, or per order, and to refuse service or cancel orders at our discretion.
3. Pricing and Payment
All prices are displayed in [Currency, e.g., USD] and exclude shipping fees and applicable taxes unless otherwise stated.
Accepted payment methods include (but are not limited to): PayPal, bank transfer, and other online payment platforms.
We reserve the right to change prices, promotional offers, and payment conditions at any time without prior notice.
4. Shipping and Delivery
We will ship your order based on the delivery method selected at checkout. All delivery times are estimates and may be delayed due to logistics, weather, customs, or other factors.
We are not liable for direct or indirect losses resulting from delays caused by force majeure or third parties.
5. Returns and Refunds
Please refer to our Return Policy page for full details. In general:
Return requests must be submitted within [e.g., 7–14 days] from the date of receipt (exceptions may apply)
Items must be unused, in original condition and packaging
Refunds will be issued to the original payment method after we receive and inspect the returned item(s)
Customized or clearance items are typically non-returnable; please refer to the specific product description for details
6. Intellectual Property
All content on this website—including but not limited to text, images, icons, audio, video, code, and design—is owned by or licensed to the Company and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, transmit, display, or use any content for commercial purposes without prior written permission. We reserve the right to pursue legal action for any infringement.
7. Disclaimer
To the fullest extent permitted by law:
We do not warrant that this website will operate uninterrupted, securely, or error-free
We are not responsible for any direct or indirect damages resulting from your use or inability to use the site
Your use of the site is at your sole risk
8. Privacy
Any personal data submitted through the website is subject to our Privacy Policy, which outlines how we collect, use, and protect your information in accordance with applicable laws.
9. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be published on the website, and continued use of the site constitutes your acceptance of the revised Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by generally accepted principles of international commercial law, unless otherwise explicitly agreed.
Any dispute arising from or in connection with these Terms or the use of this website shall first be resolved through friendly negotiation. If negotiations fail, either party may submit the dispute to a competent court in the Company’s place of registration, or pursue alternative dispute resolution as mutually agreed in writing.
11. Contact Us
If you have any questions about these Terms, please contact us at:
BESTAR Holdings Co., Ltd.
Address: No.199, West Huanghe Road, Changzhou, Jiangsu, P.R. China, 213022
Email: finn.wang@be-star.com
Phone: +86 400 - 188 - 0826